Effective Date: March 15, 2025

Last Updated: March 15, 2025

At Mytec Solutions Inc. ("Mytec," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, engage with our services, or interact with us. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, or other details you provide when contacting us, filling out forms, or requesting services.
Technical Data: IP address, browser type, device information, and usage data collected automatically when you visit our website (e.g., through cookies or analytics tools).
Service-Related Data: Information you share with us to enable the delivery of our managed IT, cybersecurity, or support services (e.g., business IT configurations or account details).

2. How We Use Your Information

We use your information to:

Provide, manage, and improve our services, including IT support, cybersecurity, and consulting.
Respond to inquiries, process requests, and communicate with you about our offerings.
Monitor and enhance the performance and security of our website and services.
Comply with legal obligations or protect our rights, property, or safety, and that of our clients or partners.

3. Data Sharing and Disclosure

Mytec Solutions values your trust and does not sell, rent, or share your personal information with third parties for marketing purposes. We may disclose your information only in the following circumstances:

Service Partners: We share data with trusted partners who provide essential services required to operate our offerings (e.g., cloud hosting providers, security vendors, or payment processors). These partners are bound by strict confidentiality agreements and use your data solely to fulfill our service needs.
Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect the rights, safety, or property of Mytec, our clients, or others.

4. Data Security

We implement industry-standard security measures—such as encryption, firewalls, and access controls—to protect your information from unauthorized access, loss, or misuse. While we strive to ensure your data’s safety, no online system is 100% secure, and we encourage you to take steps to protect your information as well.

5. Your Choices and Rights

You have control over your data:

Opt-Out: You may unsubscribe from marketing emails by clicking the "unsubscribe" link in any message or contacting us directly.
Access or Correct: You can request access to or updates of your personal information by reaching out to us (see Contact Us below).
Cookies: You can manage cookie preferences through your browser settings, though this may affect website functionality.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, meet legal requirements, or support our services. When data is no longer needed, we securely delete or anonymize it.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review their policies.

8. Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we learn such data has been collected, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review it periodically.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us:

Email: privacy@mytecsol.com

Phone: 217-774-2525

Mail: Mytec Solutions Inc., 502 N Cedar St, Shelbyville, Illinois 62565

Your privacy matters to us. At Mytec Solutions, we’re here to protect your data as fiercely as we protect your business.